On Saturday, Alex, who has three older children, had
gone to the funeral of her nephew, 19-year-old Drekeiston Alex, who was
killed March 2 by a couple who referred to themselves as "Bonnie and Clyde" and bragged about shooting people in a Facebook Live video.
was at her sister's home that evening when her friend, the infant's
godmother, called in a panic to say that Brandon had fallen off a day
bed and was barely breathing.
The babysitter called 911 three
times, Alex said. She said phone records indicate the first call at 5:55
p.m. lasted 51 seconds. Her friend hung up and performed CPR then
called again at 5:57 p.m. and stayed on hold for 9 minutes, Alex said.
The sitter hung up to perform CPR again on the barely breathing boy. She
then called a third time at 6:11 p.m. and stayed on the line for 31
Her friend, who is distraught over Brandon's death, did
not have a car to drive the boy to the hospital. Alex rushed from South
Dallas back to her Far North Dallas home and drove her son to Methodist
Dallas Medical Center.
The hospital transferred Brandon to Texas Health Presbyterian Hospital in Plano, where he was pronounced dead at 7:48 p.m.
Alex said Tuesday night that her granddaughter accidentally called 911, and they called back.
called back, 911, but when I needed you the most you could not come to
my hood," she said. "The explanation they’re giving, I’m not taking it."
Brandon will be buried in Alex's hometown of Greenville. A GoFundMe has been set up to help raise money for funeral costs.
Brandon was a happy baby, he didn't cry. He was crawling and just started trying to walk, Alex said.
met no strangers; his personality was very outgoing," she said. "To
know that my baby is gone, that I will never get to touch him, see him,
smell him, breaks my heart. And knowing that on Monday I bury him. ...
Then what am I left with besides a broken heart?"
Dallas Mayor Mike Rawlings said he is "outraged at T-Mobile," and cannot believe the 911 ghost call issue remains unresolved.
are not only imperiling their customers, but [they are] causing major
problems for folks with other carriers," he said. "I don't know why
T-Mobile hasn't been moving heaven and earth in the last week. We made
this very clear."
Rawlings, who was in Austin for most of the
day, said he found out about the baby's death Tuesday morning, and that
he and the city manager spoke several times throughout the day. But the
mayor said he cannot directly address the death until he's seen the
complete 911 call records and other documentation being collected by
"We've got to figure out what happened here, how
quickly we can get this problem solved, and why T-Mobile hasn't moved
faster in the last few weeks," Rawlings said. "Those are three important
answers I am looking for."
T-Mobile said in a statement that they
"remain completely committed to solving this issue and we have been
working daily with the Dallas [911 center] to find a permanent solution
to this problem."