FOR IMMEDIATE RELEASE
May 7, 2021
APD Expands Online Reporting Options
The Austin Police Department (APD) has expanded the options
for citizens to file non-emergency police reports online. The website,
www.ireportaustin.com, includes the following categories:
Involving a Motor Vehicle
The online reporting tool provides an easily-accessible
platform for people to create a police report without having to wait for a call
back from a non-emergency operator to take the report, making the process more
Once the person filing the report (the complainant) chooses
the appropriate category, they will answer a series of questions specific to
the offense. From there, the APD Record’s Division will review the report for
completeness and take one of the following actions: 1. approve the report 2.
send the report back to the complainant for more information or 3. reject the
report. A report can be rejected for several reasons: the incident did not
occur within APD’s jurisdiction, the issue is a civil matter, there is no
response after APD has made two attempts to reach the complainant or because
the report is a duplicate.
In order to expedite approval of a report, it is vital to
provide as much information as possible in response to each of the questions,
including a valid address and/or cross streets for the incident, if applicable.
The review process may take up to 10 days. Once approved,
the complainant will receive an Austin Police Department case number.
There are several options available for people to request a
copy of a police report once it has been accepted.
People can access the public portion of a report, which does
not include a narrative, on the APD public information report database at:
People may request a copy of the full report online at
www.austintexas.gov/PIR. Due to the volume of requests APD receives, it may
take 45 to 60 days (or longer) to fulfill a request, depending on the
complexity of the inquiry. In order to maintain the integrity of ongoing
investigations, APD does not typically release a copy of a report on open
cases. In order to verify the status of a case, the complainant should contact
the assigned detective.
The Austin Police Department is excited to be able to offer
this convenience to our community with the hope it will provide a more
efficient level of customer service.