HOUSTON – A Chambers County woman has filed a proposed class action
lawsuit against Griddy, alleging that the Texas power supplier engaged
in unlawful price gouging during last week’s statewide winter storm and
Lisa Khoury, a Mont Belvieu resident, claims her electricity bill
from Feb. 13 to Feb. 19 totaled $9,340, as Griddy began making
withdrawals from her bank account daily. Khoury says her normal monthly
bill averages between $200 and $250, and repeatedly tried to reach the
company with concerns about the withdrawals but got no response,
eventually placing a stop-payment order on her bank account.
According to the lawsuit, Khoury and her husband mostly were
without power in their home from Feb. 17 to Feb. 18. Khoury hosted her
parents and in-laws, who are in their 80s, during the storm. Even then,
she continued to minimize her household’s power usage because of her
fear of high electricity prices.
Khoury says she began attempting to switch providers as early as
Feb. 15 but was only able to change providers on Feb. 19 after
persistent contact with other electricity providers.
The proposed class includes all Texas residents who used
electricity services from Griddy and were hit with excessive charges
resulting from the storm.
“At this point we don’t know how many people might be affected, but
there are likely thousands of customers who’ve received these
outrageous bills,” said Derek Potts of the Potts Law Firm in Houston,
who represents Khoury. “A class action will be the most efficient and
effective way for Griddy’s customers to come together and fight this
The lawsuit alleges violations of the Texas Deceptive Trade
Practices Act among other claims. It seeks an injunction to prevent
Griddy from billing and collecting payment for excessive prices and
demands the forgiving of any late or unpaid bills from customers. Khoury
and all other members of the class are seeking monetary relief of more
than $1 billion.
Griddy’s business model offers customers a wholesale rate plan
designed to save money during fair-weather months when residents are
unlikely to be turning on heating or cooling systems. The wholesale rate
before the winter storm was around $50 per megawatt/hour, but the
state’s Public Utility Commission raised that cap during the winter
storm, with resulting rates soaring to more than $9,000 per
The lawsuit is Lisa Khoury v. Griddy Energy LLC, No. 2021-10004 filed in the 133rd District Court of Harris County, Texas.