Attorney General Ken Paxton today warned Texans to be cautious when
considering buying from companies selling over-the-counter hearing aids,
particularly online or by mail order. Many hearing devices sold this way are
not approved by the Food and Drug Administration (FDA) and are deceptively
marketed as medical hearing devices when they contain low-quality amplifiers.
should remember these tips when purchasing a hearing aid:
- Get a hearing screening
and recommendation from a hearing professional who can tell you what type
of hearing device will work best for you.
- Remember that
over-the-counter hearing aids are not FDA-approved. Some companies will
deceptively state that they are “registered” to imply that the FDA has
endorsed or approved them. It has not.
- Before purchasing,
research the seller with the Better
Business Bureau. Read online reviews and endorsements
skeptically, unless you know and trust the source.
report suspected deceptive marketing to the Texas Attorney General’s Consumer
Protection Division by calling toll-free 1-800-621-0508 or by filing an online
complaint at https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint.